Healthcare & Clinics

Build a complete internal operations system for a clinic or medical centre, used only by reception staff, doctors and administrators, bringing patient files, visits, prescriptions and referrals together in one secure place. Make access go through secure authentication with a roles and permissions system (RBAC) separating reception, doctor, accountant and manager so each role sees only what concerns them, with an audit log of everyone who opened or edited a patient file. Design the database indexed on national ID and mobile number so any file comes back in seconds even with hundreds of thousands of patients, and add a caching layer for repeated data and a task queue for heavy operations such as report generation. Make the interface English-first with Arabic RTL support and clear accessibility, and apply encryption of sensitive data, rate limiting and automatic periodic backups. Add monitoring, analytics and logs (observability) of system performance, plus a Saudi payment gateway (mada/Apple Pay via Moyasar or HyperPay) and a ZATCA e-invoicing integration for instant billing. Deliver the system production-ready with a professional user experience, basic tests and concise operating documentation.

Build a patient-facing portal (web + PWA) where the patient books their own appointment and follows their health record without calling the clinic. The patient signs in with their mobile number and a secure verification code (OTP), then picks the specialty, the doctor and a free slot from a live-updated calendar that prevents double booking, and reviews their past appointments, prescriptions and reports and downloads them. Design the back end (API) to withstand high loads at peak times: an indexed and, where needed, partitioned database, caching of doctor and slot lists, a task queue for sending notifications, and a content delivery network (CDN) for static assets. Apply roles and permissions guaranteeing each patient sees only their own file, with data encryption, protection against common attacks (OWASP), rate limiting and backups. Make it English-first with Arabic RTL support, full accessibility and fast load times, and add electronic payment via mada/Apple Pay and booking confirmation over WhatsApp. Add monitoring and analytics of booking behaviour, and deliver it production-ready with a smooth experience, tests and concise documentation.

Build an automation engine that runs the entire patient journey with no manual work from the reception team. It must send the appointment reminder over WhatsApp/SMS a configurable period before the appointment, ask for attendance confirmation, automatically reschedule no-shows, send follow-up messages after the visit and periodic review calls for chronic conditions, and prescription renewal alerts. Design it on a task queue and reliable job scheduling with smart retries on send failure, so it handles thousands of messages a day without stalling the system. Connect the WhatsApp/SMS provider through an API key kept in the secure secrets vault, and apply rate limiting, encryption of contact data and backups, with roles and permissions defining who edits the message templates and automation paths. Make the template and path management interface English-first with Arabic RTL support and clear accessibility, and add a monitoring dashboard (observability) showing delivery and failure rates and the conversion of reminders into attendance. Deliver it production-ready with tests on the automation paths and concise documentation of each path.

Build a native mobile app for the patient using Expo (running on iOS and Android) that gives them a complete experience: booking and managing appointments, viewing the health record, prescriptions and reports and downloading them, push notifications for reminders and results, and paying invoices inside the app. Make sign-in work by mobile number and verification code with an optional biometric lock (fingerprint/Face ID) to protect health data, and apply roles and permissions guaranteeing each patient's privacy. Design the back end (API) to serve a large patient base: an indexed database, caching, a task queue for notifications, and reliable synchronisation that works even through network drops. Apply encryption of data and connections, protection against common attacks, rate limiting and backups. Make the interface English-first with Arabic RTL support, full accessibility and smooth performance, and connect payments to mada/Apple Pay and confirmations over WhatsApp. Add monitoring and analytics of app usage and crash rates, and deliver it production-ready with tests and concise documentation.

Build a unified platform for a clinic chain or hospital group that runs several branches from one system, able to scale to millions of patients and appointments. Make the architecture horizontally scalable: a database indexed and partitioned (sharding/partitioning) where needed with logical separation of each branch's data, a caching layer for repeated lists and reports, task queues (queues) for heavy operations such as bulk invoicing and report generation, and a content delivery network (CDN) for assets. Design a multi-level roles and permissions system (RBAC) separating group director, branch manager, doctor and accountant, with secure authentication and a comprehensive audit log. Add an executive dashboard pulling every branch's indicators in real time (revenue, occupancy, doctor performance, no-show rate) with exportable reports. Apply international security standards: encryption of sensitive data, protection against OWASP attacks, rate limiting, backups and disaster recovery, and monitoring, analytics and logs (observability) for every service. Make it English-first with Arabic RTL support and full accessibility, and connect payments (mada/Apple Pay), ZATCA invoicing and WhatsApp. Deliver it production-ready with a professional experience, performance and load tests and concise architectural documentation.